Audience data retention

Privacy regulations provide guidelines on how to deal with personal data. It's a good practice to delete this data when a person hasn't interacted with your systems for some time.

Interaction retention

You can easily delete all or specific interactions, such as view, click, win, vote or call. Select the interaction type you want to delete and enter a period. Need any assistance? Contact Prepr support.

Audience data

You can choose to anonymize or delete profiles.

  • Anonymizing profiles results in unknown profiles: profiles without any personal details. Engagement data is retained, past metrics are unaffected. Persons with active subscriptions and prize winners are not anonymized.
  • Deleting profiles will remove all audience data of the database. All personal details will be deleted, as well as all interaction data. Past metrics will be affected.

Use case (example)

GDPR consent of your organization regulates that all persons will be deleted when this person did not have any interaction with your brand for 90 days. Winners may not be deleted until 7 years after the win date.

  • Interaction retention: Comment after 90 days
  • Interaction retention: View after 90 days
  • Interaction retention: Win after 2555 days
  • Anonymize profiles: Never
  • Delete profiles after 90 days after last seen
  • Only delete profiles without interactions

Need any assistance? Contact Prepr Support.